Frequently asked questionsHow will I get started with my plan?Who should I contact for more information?I want to stay on my old plan, is this possible?Will I see a change in the service we receive?What do I get that I didn’t before?Why are Ideagen making this change?What happens if I want to switch to a different plan?Are there any additional costs associated with these new plans?Why do I have to pay now?Can I downgrade my plan?Do I need to move to a success plan?Frequently asked questionsHow will I get started with my plan?Who should I contact for more information?I want to stay on my old plan, is this possible?Will I see a change in the service we receive?What do I get that I didn’t before?Why are Ideagen making this change?What happens if I want to switch to a different plan?Are there any additional costs associated with these new plans?Why do I have to pay now?Can I downgrade my plan?Do I need to move to a success plan?