Customers
Customers
"If I had to pick one piece of software to use on a daily basis, it would be Mail Manager versus everything else. It enhances our lives, it makes work pleasurable and takes the stress out of searching for lost information."
Mike Smith, Senior Vice President, LiRo Group
Trusted by the world's leading AEC firms
Ideagen Mail Manager is used by some of the most demanding firms in architecture, engineering and construction. Organizations where project complexity is high, compliance requirements are strict and the cost of information loss is real. These aren’t firms that adopted Ideagen Mail Manager as a first attempt at managing project correspondence. They’re firms that recognized the limits of what their existing approach could reliably deliver.
A global engineering and consulting firm with over 49,000 people worldwide, WSP has used Ideagen Mail Manager for more than eight years. With multiple clients, project teams and external parties generating correspondence continuously, WSP needed a way to centralize email and make the full conversation history searchable across all contributors. Mark Behrmann, Principal Associate in Cape Town, describes the single biggest benefit as “a very fast, searchable means of finding information, in a centralized repository” — replacing a system where email was slow, unindexed and effectively unusable for project record purposes.
The UK architectural practice uses Ideagen Mail Manager to ensure that any project email can be retrieved in under 10 seconds. For a firm with a long history of complex, multi-stakeholder projects, the ability to find correspondence instantly has transformed how the team manages project records.
The Boston-based civil and structural engineering firm adopted Ideagen Mail Manager to bring consistency to project correspondence management across its teams, ensuring that the project record is always complete, regardless of staff changes or project handovers.
An award-winning integrated construction, design and technology firm ranked among the US's top companies, LiRo Group uses Ideagen Mail Manager as a core part of its daily workflow. Senior Vice President Mike Smith describes it as indispensable, covering for colleagues, responding to clients in real time, and maintaining visibility across every active project.
